As Forbes puts it: “Does the staff seem to magically know what you want, even before you ask it?”Įncore Boston Harbor’s spa also received a five-star rating from Forbes. The property should offer memorable meals and distinctive drinks. Some of the criteria for a five-star property, according to Forbes, are rooms with more than just luxurious beds for a restful night’s sleep (including blackout curtains and soundproofing measures), thoughtful guest amenities (such as jogging maps and yoga mats), and helpful housekeeping that goes beyond cleaning, (a microfiber cloth for your sunglasses and a bag of your favorite candy, for example).
Other local hotels with a five-star distinction include the Boston Harbor Ho- tel, Four Seasons Hotel Boston, Four Seasons Hotel One Dalton Street, and Mandarin Oriental, Boston. The Everett property, which has 3,300 employees, achieved the designation despite been fully operationalįor only 16 months in the past three years due to the corona- virus pandemic, according to Holaday. “This achievement is a testament to the excellence our employees embody every day. “Our short time in Boston has seen unprecedented change, yet our commitment to Five-Star service and our immaculate resort have remained a priority since we opened our doors,” said Jenny Holaday, president of Encore Boston Harbor. The property now has the distinction of being the largest Five-Star regional resort casino in North America and the largest resort on the East Coast to be awarded the honor. This was the first year Forbes reviewed and ranked Encore. It denotes the very best in construction, size, furniture, beds, sheets, towels, accessories, amenities, and most all, it calls attention to the services provided by the hotel.įorbes found nearly all of that to be as good as it gets.
This is very big medicine in terms of receiving an award for service and the class of the operation. What really matters – besides the cash – is that Encore Boston Harbor Hotel was named a five star destination by the Forbes Travel Guide. A premier king room at Encore Boston Harbor.įorget about revenue figures – which went through the top last month at the casino.